FAQ

My payment failed, what can I do?

If the payment is unsuccessful, you will automatically receive a payment reminder. You can then pay to complete the order. After that, you will receive the order confirmation by e-mail.

Was your connection lost after paying? As soon as you have paid, you will automatically receive an order confirmation by e-mail. Did you not receive this e-mail? Also check your junk mail folder. 

Is something still going wrong? Then please contact us via our contact form, so that we can help you complete your order!