Customer service

How can we help you?

Delivery times

Wood and wooden sheets

Some of the range is available from 3 working days. The rest of the material has a delivery time of 5-10 working days on average. For DPD, you can select a preferred delivery date during checkout. If your order is shipped with DACHSER, an appointment will be scheduled by phone as soon as the order is at the depot near you. Already placed an order and curious about its status? Check the general status here.

Furniture

The delivery time of our custom-made furniture is 4-6 weeks. More information on delivery can be found here.

Samples

Samples are delivered within 1-5 working days. With the exception of special sample requests. These are usually delivered within 1-2 weeks.

i

The expected delivery days may differ from the communicated days during the holidays. Once we have handed over the packages to the carrier, we no longer have any influence on the delivery time. We hope for your understanding!