Customer service

How can we help you?

Order status

If you have ordered sheet material, your order confirmation will indicate when you can expect your package. The evening before delivery, you will receive a track & trace code or a time indication when your parcel will be delivered by e-mail. Will your order be delivered by DACHSER? Then you will be contacted by phone to schedule the delivery. If you have ordered a TOSIZE Furniture cupboard, we will send you an update as soon as the cupboard is handed over to the carrier.

Check the status of your order here

We do our best to get your order delivered on time, but unfortunately we have no control over our carrier's process.