Customer service

How can we help you?

Ordering cut-to-size timber; how does it work?

Ordering customized wood and board material is easy via our online configurator. Fill in the items and we will take care of the sawing work for your project. 

How does it work?

Choose your wood species in our webshop and enter the (1) shape, (2) dimensions and (3) finishes per item. For part of our range, we apply a minimum order quantity. This way, there is less residual waste, and we can deliver the sawn items to your home faster, more efficiently and more economically. You can then get straight down to work on your project. 

Wondering how we get the custom-made materials to your home? Then read more about our smart packing methods.

In doubt? No stress! The web shop will help you

When you have a clear idea of what items you need, our web shop is straightforward to use. Need advice on the types of wood in ons assortiment? Visit our wood and board materials page and make smart use of the filters. We also have an extensive knowledge base with information about our product range. This way, we help all handymen - experienced or not - and you can quickly find out which type of wood is suitable for your project. 

Found your wood type? Enter the required items easily and quickly via the configurator on the product page. We offer the board materials in two ways:

  • Sale per square metre: The best choice for single items or small projects. You only purchase what you need. This method applies to part of our range. Use the filters to easily find out which sheet materials we offer for sale per square metre.
  • Sale per sawn whole board: If you order large panels or have a project, this variant is the most interesting for you! Because you use the whole board for your project, we can offer it at a lower rate.

What do we offer?

We cut everything to the millimetre. So, you can easily order rectangles and squares via our online configurator. But it doesn't stop there! We can also supply various shapes such as circles, ovals, triangles and other shapes. You can find out which ones in our handy configurator.

And that's not all! We go further and also offer various finishes. You can order the sheet materials with different finishes such as rounding and mitre. See all options here.

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Frequently asked questions

All answers at a glance